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Yesterday I bought Fontlab studio 5.2. I had messed about with Fontforge. But I decided to get something with more muscle for professional j0bs.
So about 14 hours ago I bought Fontlab Studio 5.2 after reading that it is the industry leader in its field.
So far. So good. But after installing I opened it and it asked for my serial number. I put that in. It said that it was right. Then Fontlab closed. Strange. But OK. I opened it again. The splash screen came up. Then it vanished. No program appeared. Hmm. Windows Task Manager showed no Fontlab process running at all.
I tried again. I reinstalled. No help. I restarted my PC. No help either. The FAQ list was of no help. Nor was the provided Fontlab manual.
So I emailed the Fontlab customer issues page with a critical issue request.
About 16 hours later after repeating the above request I've still got 2 auto emails but no help whatsoever.
However, with raw cunning I sorted it out. I installed Python 2.75 as a 32 bit MSI [even though I ma on 64 bit windows 7] and now I have it working. Interestingly Fontlab's GUI says "Python is Installed" which makes me think that why on earth didn't they install python FOR me in the first place.
So marks so far for the makers of Fontlab Studio:
Installation Process: D- *Why on earth do I have to hunt for the right Python? It's not my job."
Customer Service: F * Is there any?
Not good so far. I hope that I can give the product an A+ Fontlab is lucky that I am enough of a saint to do so if it deserves it.