Calling Don Hosek

hrant's picture

{I need the forum as a channel for resolving a certain issue - sorry.}

Dear Mr Hosek,
Normal channels of communication have failed. The last time this
happened, a post to Typo-L succeeded in getting through to you,
but this time that hasn't worked either, so I am now trying this
forum, hoping to get a refund on Serif, which has not shipped an
issue in about three years.

This past September you wrote on Typo-L: "I'll give refunds to
the impatient"*. I declared myself as impatient and asked for a
refund. I was advised on September 26 that the refund has been
issued but it would take upto two billing cycles. It's now been
about four cycles, and still nothing. Could you please let me
know what to expect? Is there perhaps some information
I could throw at my bank?

* http://listserv.heanet.ie/cgi-bin/wa?A2=ind0209&L=typo-l&D=0&T=0&P=12097

Sincerely,
Hrant Papazian


Ref: http://www.typophile.com/forums/messages/4100/2509.html

hrant's picture

The first time around, yes.
But I prefer not to spend money on people who owe me money... :-/

hhp

hrant's picture

BTW, if somebody here is a friend of Don Hosek and/or if that's a free call for you, please do me a favor: ring him up and tell him about all this. I'll owe you something.

hhp

hrant's picture

I'll try that number! Thanks.

The photo: I'm extremely un-photogenic (and/or maybe just plain ugly), so this is the best I can do - it was a semi-surprise photo from my high-school yearbook, in Beirut... :-/

hhp

hrant's picture

The 877 number isn't working... :-(

BTW, the cropping is to hide the afro. Now gone, fortunately.
But the goatee is back, after a 12 year absence.

hhp

anonymous's picture

Did you try calling?

"Our phone number is 312/953-3679"

anonymous's picture

Ah, call for no money:

"toll-free, 877/634-1811"

What's the Rip Torn photo for?

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